Privacy Policy Notice

The policy: This privacy policy notice is served by ITR Service Limited under the website; [www.ITRservice.co.uk]. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

This policy was last updated on 3 January 2019.

Policy key definitions:

Key principles of GDPR:

Our privacy policy embodies the following key priciples; (a) Lawfullness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accurancy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Contact in case of privacy questions or concerns

If you have any data privacy questions or concerns, please contact our data privacy officer Vered Welsh on vered.welsh@itrservice.co.uk

Collection of personal data

We obtain personal data in the following ways:

·       Directly from individuals who provide us with their business cards or required personal data for our VAT refund and registration services

·       Indirectly from businesses who are required to collect personal data about their customers for VAT compliance purposes

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are registered with the ICO under the Data Protection Register, our registration number is: Z1357702.


Sharing your information:  This data would not be shared unless we are requested to by ICAEW, who are our regulatory body for AML, or another official organisation upon formal request.  We do not share the data outside the EEA.


Which is necessary because: Some tax authorities require personal identity documents and addresses for directors and shareholders.  Refusal to provide the identity documents will result in the VAT number not being issued.
We process your information in the following ways: Where required, a copy of your identity document will be provided to the tax authority.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information:  We do share your personal information with third parties (the tax authority requesting the information). We do not share the data outside the EEA.

 


Which is necessary because: For VAT compliance in certain countries, the names and addresses are required to be collected om accordance with local VAT legislation.
We process your information in the following ways: The data on customer sales will be used to compile your VAT returns.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information:  We do share your personal information with third parties (the tax authority requesting the information) and our agents who process the VAT returns. We do not share the data outside the EEA.

 

 

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Cookies and IP addresses

 

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

 

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

·       To estimate our audience size and usage pattern.

·       To store information about your preferences, and so allow us to customise our site according to your individual interests.

·       To speed up your searches.

·       To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance policy.

Privacy Policy updates

We regularly update our privacy policy.